Quality management for consulting and provision services
“If you stop becoming better, you stop being good.” Richard Schmitz
Objectives: Offering help to people in difficult situations of their lives, i.e. consulting and provision services.
Our goal is a perfect, high-quality service for our customers. Our quality management assures the continuous high level of our consulting and provision services. We regularly provide our customers with the current status of their request. After our services are no longer required, we carry out feedback interviews with our customers. These help us to find out whether they were satisfied and enable us to check our services against our quality objectives. Apart from that, we constantly strive to improve our service quality.